Privacy Policy

At Calvin & Suttle ("Calvin & Suttle", "we", "us"), we prioritize your privacy and are dedicated to protecting the information you share with us. This document outlines how we handle the Personal Information collected through our website, applications, and services (referred to collectively as "Services").

Collection of Personal Information

Directly from You

When you create an account, use our Services, or communicate with us, we collect:

• Account Information: Your name, contact details, account credentials, payment information, and transaction history
• Content: Personal Information in your inputs, uploads, or feedback
• Communication Information: Name, contact details, and message contents if you contact us

Automatically Collected Information

As you navigate our Services, we collect:

• Technical Information: Browser/device data, IP addresses, usage patterns, and cookies
• Analytics: Internal and third-party analytics to understand user behavior and improve Services

Use of Personal Information

We use your Personal Information to:

• Deliver and improve Services
• Communicate about updates and offerings
• Conduct research and prevent fraud
• Comply with legal obligations

Disclosure of Personal Information

We do NOT sell, rent, or lease personal information to third parties. We may share information only in limited circumstances:

• Service Providers: Trusted partners who deliver the Services you requested (e.g., SMS delivery, email hosting)
• For Legal Reasons: When necessary to comply with laws or protect our interests

Consent to Communication

Scope of Consent

By submitting your personal information on our website (name, telephone number, email address), you expressly consent to receive communications from Calvin & Suttle via email, phone calls, text messages (SMS/MMS), and postal mail. These may include appointment confirmations, service updates, and estimate follow-ups.

Mobile Messaging and SMS Data

No mobile information will be shared with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with third parties.

Automated Calls and Text Messages

You expressly consent to receive autodialed and prerecorded voice messages and automated text messages (SMS/MMS). Message frequency varies. Standard rates may apply. Consent is not a condition of purchasing goods or services.

How to Opt Out

• Text Messages: Reply STOP to any message to unsubscribe
• Email: Click "Unsubscribe" or contact finishings@calvinandsuttle.com

Data Protection and Security

We implement appropriate technical and organizational measures to protect against unauthorized processing, loss, or damage.

Your Rights

You have the right to access, rectify, or delete your Personal Information. Contact us at finishings@calvinandsuttle.com to exercise these rights.

Contact Us

Calvin & Suttle
Website: (615) 448-6414
Email: finishings@calvinandsuttle.com
Phone: (615) 448-6414